Customer Inquiries & Service

 

452 Crystal Gn Mn

Okotoks, AB., T1S 0A3

customercare@newgen-energy.com

 

Phone: 403-450-8591

Fax: 403-265-7290

Other Inquiries Only

 

Larry Peters; VP Business Development

403-850-3570

lpeters@newgen-energy.ca

NewGen is a proud Alberta based electricity and natural gas provider

INDUSTRY RESOURCES

IMPORTANT INDUSTRY INFORMATION

Alberta Power Pool Pricing Information

Energy Trading System (ETS)

System that facilitates the real-time wholesale electricity market.

Actual/Forecast

Provides information on Forecast and Actual Pool Prices and Daily Forecast and Actual Data

Industry Associations

Independent Power Producers Society of Alberta (IPPSA)
Represents power producers, marketers, engineering firms, consultants and contractors.

Canadian Electricity Association (CEA)
The voice of the Canadian electricity industry.

Alberta Federation of REAs (AFREA)
Provides a voice for Rural Electrification Association (REA) members.

Governance of the Alberta Energy Industry

Utilities Consumer Advocate (UCA)
Educates and advocates for residential, farm and small business electricity and gas consumers.

Department of Energy (DoE)
Manages the development of province's non-renewable resources including coal, minerals, natural gas, petrochemicals, conventional oil and oil sands and renewable energy.

Alberta Utilities Commission (AUC)
Ensures delivery of Alberta utility service is fair, responsible and in the public interest.

Balancing Pool
Has prominent role in managing Power Purchase Arrangements of several major power plants.

Alberta Electric System Operator (AESO)
Functions include operating promoting fair, efficient and competitive exchange of electric energy.

Alberta Market Surveillance Administrator (MSA)
Investigates Alberta's electricity markets to ensure fairness, efficiency and competitiveness.

403-450-8591

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